About Us
The Company
WATER GROUP was founded by a team with over twenty years of experience in the national and international water treatment market. Combining managerial, technical, and market-oriented skills, our company is a constant reference point for clients. Our expert and motivated staff ensures the professionalism needed to achieve the company’s mission and objectives.
Currently, the company has its main operational headquarters in Bologna, a branch in Florence, and plans to open new branches across Northern Italy.
“Our mission is CUSTOMER SATISFACTION, to identify the best technological solution for water treatment, economically sustainable and environmentally friendly (BETS approach). We aim to improve the quality and hygiene of water, making it the best for use. Solving your problems is the stimulus for our growth.”
The Organization
We believe that human resources are the key to success, which materializes through the quality of products and services. WATER GROUP has always paid special attention to creating and valuing a team of experienced and motivated people, capable of dedicating themselves professionally and enthusiastically to the company’s mission.
Activities
WATER GROUP offers a complete service of technical consulting, supply, maintenance, and management of technological water treatment plants and products for commercial use, industrial processes, health and safety facilities, hospitals, public and private pools and fountains, wellness and SPA centers.
Our strenghts
- Customer satisfaction
- 24/7 technical assistance and availability for emergencies
- Advanced technological solutions
- Identifying the most advantageous solution for the client
Water Group and quality
The Quality Policy defined by Management contains the company’s general guidelines and objectives. The principles underlying the company’s Quality Policy include:
Customer satisfaction
Management is aware that achieving certain results depends on the ability to meet client needs. WATER GROUP is committed to obtaining a high degree of client appreciation by ensuring that the processes to determine client needs and expectations, convert them into requirements, and bring them to execution.
Compliance with Applicable Directives, Standards, Regulations, and Laws
Proper business management requires that everyone in the company considers complete compliance with all legislative provisions regulating the company’s activities as a fundamental element of their work.
Involvement and Satisfaction of All Personnel
A fundamental principle of the company’s Quality Policy is the involvement, participation, and satisfaction of all company personnel. Everyone in the company performs important tasks and activities, and their work must be carried out in accordance with client requirements and the quality management system designed to meet the requirements of UNI EN ISO 9001:2015.
Continuous Improvement of the Quality Management System’s Effectiveness
Each team member must actively participate in the company’s quality growth, collaborating with Management to define company procedures and committing to promptly identifying and removing non-conformities according to the Quality documentation, ensuring continuous improvement of activity effectiveness.
Management aims to introduce a constructive mindset within the company, enabling regular achievement of set objectives and continuous improvement of company performance. Periodically, new objectives are defined, and a process of continuous update of these objectives and the Quality Policy is activated to adapt to new needs.
Management seeks the maximum contribution from all personnel to achieve the set goals, ensuring that the Quality Policy is disclosed and understood at all levels within the company.